The Digital Transformation of Healthcare and EHR Systems

The health sector is undergoing a transformation in how healthcare is being delivered and managed with an acceleration of virtual care and direct-to-consumer based services, as well as a blend of practice modalities. The original Electronic Health Record (EHR) system was developed to serve large medical centers and billings desks, and independent healthcare professionals, dietitians and wellness coaches found themselves stuck with inefficient and cumbersome software. Today's health practitioners need a single platform that provides all these functions—among others—in an integrated, digital environment. Healthie fills in this operational gap by offering a cloud-based practice management platform designed with the healthcare provider in mind – and the ever-expanding Digital Health landscape.

While the clinical aspects of healthcare are critical, dealing with intricate documentation is equally essential and a challenge for owners of independent medical practices. Healthie alleviates this burden by providing user-friendly EHR templates for specialties like nutritional care, behavioral health, primary care and functional medicine. Clinicians can use an intuitive interface to order lab work, chart patient progress and enter SOAP notes, which also help to save documentation time. This will help minimize common administrative tasks and allow healthcare professionals to focus more on patient care and long-term health outcomes, potentially alleviating stress and burnout.

Gone are the days when virtual check-ups were a privilege, and they're also no longer optional; virtual check-ups are now a fundamental component in modern medical practices. With fully integrated, HIPAA-compliant telehealth enabled, Healthie makes video consultations easy and secure right in the media player. In addition to video conferencing, the software has an integrated portal and mobile application that lets patients view metrics variables each day, record daily food intake, fill intake forms and securely communicate with their care team. Regularly contacting your clients in between appointments saves you the hassle of expecting them to show up and leads to better outcomes in treatment retaining.Inter appointments makes better treatment retention through better practitioner-client relationships.

Making appointments with patients on multiple calendars or schedules in different time zones or services areas often results in double bookings and no shows. Healthie also has a central scheduling engine which integrates with Google Calendar and Outlook. Businesses can place the personalized booking widgets directly into their websites, offering potential customers the freedom to choose the services they're interested in, fill in intake forms and provide payment info independently. SMS and/or email reminder systems help to decrease no shows and protect practice income and ensure a reliable clinical schedule.

There are two main aspects of the financial management of practice – payments received from your clients and payments that you make to insurance companies. Healthie's integrated billing power caters to these multiple financial streams by facilitating credit card transactions, subscription billing cycles, and generation of superbills. Works seamlessly with insurance platforms, including ClaimMD, enabling practices to create, submit and manage CMS-1500 claims with ease even for those that accept insurance. Managed payment and insurance process at one location and eliminate billing conflict and enhance overall practice cash flow.

When managing patients personal, sensitive information (PHI), it is important to follow federal regulations and standards regarding privacy and security. Any use of a non-compliant communication facility or standard business software puts healthcare practices at the risk of high legal consequences and fines. Created from the ground up, Healthie is compliant with all HIPAA, PIPEDA and GDPR standards. The platform uses enterprise-grade encryption to secure data both in rest and in transit and offers security practitioners the assurance that clinical records and patient data are completely protected from security threats.

Of course, as a practice grows – whether it's starting out on a solo practice, or expanding across a multi-provider group clinic – there is need for software evolution. Healthie has a tiered pricing model to suit practitioners at any stage in their business. Essential tools are available to help solo practitioners manage up to two hundred fifty (250) active clients, and growing group practices can get access to shared calendars, internal team messaging, permissions-based access and custom integrations for eFax. This means that practices can scale up their operations without going through a disruptive software migration.

SDN helps narrow down investments in Digital Health Startups and Custom API Integrations.SDN narrows investments into Digital Health Startups and Custom API Integrations.

Off-the-shelf software might not provide the technical capabilities needed for larger healthcare organizations or digital health startups to create their own healthcare applications. The developer-friendly capabilities of the powerful API, combined with custom white-labeling options, distinguish Healthie from other healthtech solutions. Healthie's secure backend systems can be used to drive businesses' own custom web/mobile applications while maintaining 100% user data compliance. This open developer ecosystem helps innovative digital health platforms and targeted telehealth firms move products to market faster.

To expand a business in a sustainable way, one needs to dissect an operational process and make decisions based on data.Data driven decision making and continuous operation analysis is crucial for sustainable business expansion. Healthie offers in-depth reporting and analytics dashboards that help practice owners gain valuable insight into practice metrics, such as cash on patient, new patient numbers, appointment completion rates and unpaid insurance claims. These performance metrics can be assessed regularly by practitioners to uncover successful service offerings, to fine-tune price models and to make proper operational decisions that can increase long term profitability of business.

In a digitalized world with an increasing mix of advanced technology to optimize care delivery, an effective technical infrastructure is essential to easily engage clinicians with clients. Clinical documentation, HIPAA-compliant telehealth, automated scheduling, and easy-to-use billing tools are combined here into a single, easy-to-use platform that is Healthie. Healthie helps healthcare providers create efficient, profitable and patient-centric practices in today's digital age by eliminating administrative friction, low overhead costs and improving the overall patient experience.